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College of Administrative and Financial Sciences
Assignment 3
Deadline:
For Instructor’s Use only
Using Six Sigma DMAIC to improve the quality of the production process: a case study
Answers:
Q1
Six Sigma is a strategic approach used by corporations to ensure their continued existence via
enhanced growth and performance.
Thus, firms may reap advantages from this concept by always
enhancing their services and goods to effectively meet the needs of current consumers and entice
potential ones.
To reduce costs in the manufacture and operation of the firm.
system is effective in minimizing production errors and mishaps.
The six-sigma
Research conducted by
Smtkowska and Mrugalska in 2018, is to facilitate the acquisition, service, and retention of a
substantial customer base, acknowledging that consumers are the paramount determinant of a
business’s ongoing survival and prosperity.
Q 2.
The DMAIC cycle consists of numerous steps that must be completed in order to guarantee high
performance and continued organization growth. Define, Measure, Analyze, Improve, and Control
are the components that make up the acronym DMAIC. As will become clear in the following
explanation (Smtkowska & Mrugalska, 2018), the different phases of the DMAIC process are often
related to one another.
1. Explain what a stage is. To conduct an analysis and make a list of the specific activities and
resources that are needed by the company in order to achieve the objectives and targets that have
b …
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