Investigating Disparate Treatment and Disparate Impact
Themanager of Human Resources, who supports the Marketing Department, has been contacted by an employee who has expressedthe following:Asa member of a marketing team where new clients are assigned equallyamong team members, thisemployee feels thathe is being skipped over,and new clients are being assigned to others based onfit,which inhiscase,heperceives,isrelated to racial origin, i.e., Caucasian clients are being assigned to Caucasian team members, clients of color are being aligned with team members of color, etc. The employee has expressedhisintention of filing a formal complaint and is seeking guidance and support from the Human Resourcesmanager responsible for this department.
Question 1: Explain the investigation process (you do not have to outline an entire investigation).
Question 2: As an HR manager, identify the first three steps you recommend the HR team take to begin to investigate this scenario.
Question 3: Explain how the steps you are recommending are designed to protect the employees involved, while also protecting the organization from liability from the situation.